Apache Solr Support Services
Reliable, SLA-based Solr support to maintain performance, minimize downtime, and keep your Solr systems running smoothly.
Solr Support You Can Rely On
When Apache Solr powers business-critical applications, performance degradation, indexing failures, and service interruptions can have immediate operational consequences. Maintaining a reliable search environment requires more than occasional troubleshooting. It requires experienced engineers who understand the complexities of production Solr systems and can respond when issues arise.
Innovent Solutions provides ongoing Apache Solr support with defined service levels, helping organizations maintain system stability, resolve technical issues, and reduce operational risk.
Dependable support services from Solr experts.
Our engineers bring deep experience supporting Apache Solr and SolrCloud implementations across demanding production environments. From distributed search and indexing problems to query latency, resource utilization, and cluster stability, we diagnose issues at the architectural and operational levels not simply address their symptoms.
Whether troubleshooting an immediate problem or investigating recurring performance issues, Innovent provides the technical expertise to identify root causes, implement effective solutions, and improve long-term reliability.
Production Support Built for Stability and Performance
Our support plans are designed for organizations running Solr in production environments that require reliability, responsiveness, and ongoing operational guidance. Our support capabilities include:
- SLA-backed response and resolution times
- 24×7, business hours, or extended support coverage
- Incident management and root cause analysis
- Performance tuning and issue remediation
- Proactive monitoring and preventive maintenance
- Ongoing operational and configuration guidance
Partner with Innovent to ensure a stable, well-managed Solr environment with reduced downtime and predictable support.
Still Building or Optimizing Your Solr Implementation?
If you’re still building, tuning, or preparing your Solr implementation for production, many organizations have greatly benefited from expert consulting to advance their implementation and optimization efforts.
Explore our Solr Consulting Services for architecture, performance optimization, relevancy tuning, and deployment expertise.
Search Engineering in Practice
Explore how Innovent Solutions has helped organizations resolve complex search challenges, improve performance, and maintain reliable search environments.
Resolving Complex Search Reliability Problems
Innovent helped a public-sector archive address inconsistent results, slow queries, and outages across 96 million documents.
Modernizing Search Indexing Across Multiple Data Centers
Innovent resolved search bottlenecks and built indexing across three data centers, delivering updates in seconds against a four-hour requirement.
Building a Repeatable Process for Improving Search
Innovent established repeatable relevance evaluation and streamlined crawling, cutting subsequent indexing jobs from over a day to approximately four hours.
Keep Solr Running at Its Best
Work with experienced Solr engineers to resolve production issues, maintain system stability, and optimize search performance.