Search Insights & Expertise

Practical insights on search architecture, relevance, and performance from real-world implementations.

Person using a smartphone to browse products during a digital shopping experience

Search as a Concierge Service

Modern product discovery requires more than traditional search alone. Learn how Large Language Models (LLMs) and BM25-based search engines work together to understand shopper intent, improve search relevance, and deliver more effective ecommerce search experiences.

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Exploring Scene-Oriented Retrieval with OpenSearch and Multimodal Search

Traditional search works well when users are looking for specific items. But workflows centered around building cohesive environments, such as set design and scene construction, introduce a different kind of retrieval problem. This article explores how OpenSearch, vector embeddings, and multimodal retrieval techniques were used to experiment with scene-oriented discovery and cohesive item selection.

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Search Has a Control Problem

Search governance adds structure, but it’s only part of the system. As shopper behavior, product catalogs, and business priorities constantly change, search needs to go beyond decisioning and continuously adapt. Governance, control, and optimization work together to keep results aligned with shopper behavior.

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